Aeternus FortisAI solution maintenance
An AI solution is not a job you finish and forget. Data changes, processes change and models get updated. With monthly support we watch how the solution performs, fix errors and adapt it to new needs.
What it looks like in practice
A chatbot that knew everything yesterday may not know the new price list today. A solution that is not maintained slowly loses value. That is why after launch we offer monthly monitoring and improvement, with a clear scope and price.
Every month we review what worked, what did not and what users asked that was not covered. Based on that we refine the solution and report to you in plain language.
Everything we do here
Monitoring
We watch availability and answer quality and spot problems before users do.
Fixes and support
Fast response to errors and questions from your team.
Improving answers
Based on real conversations and enquiries we refine the knowledge and rules.
Updating content
Price lists, guides and documents stay current in the solution.
Performance report
A monthly overview of how many enquiries were resolved, how many were passed on and what to improve.
Adapting to new needs
New features and integrations as agreed, without building from scratch.
What you get
A solution that stays current
Content and rules follow your business.
Fast help
You have someone to call when something does not work.
Constant improvement
Each month the solution gets better.
Predictable cost
A fixed monthly fee instead of surprise bills.
What is included
Exactly what you receive at the end of the work, with no hidden items.
- A monthly review of performance and quality
- Fixing errors within an agreed time
- Updating the solution’s knowledge and rules
- A monthly report with recommendations
- An agreed number of hours for changes
- Priority support
What working together looks like
The same clear process for every project, from the first conversation to a solution that works.
Consultation
We get to know your business, challenges and goals, and together we identify where AI and digital solutions bring the most benefit.
Planning
We assess profitability and put together an implementation plan with priorities, deadlines and measurable goals.
Implementation
We build and connect the solution in short cycles, with regular deliveries. Before any larger investment, we show a working prototype.
Optimisation
We monitor how the solution performs, analyse the results and improve it based on real data.
Frequently asked questions about this service
Do I have to have maintenance?
No, but we recommend it. Without it the solution gradually goes out of date.
Can I cancel?
We agree the terms and notice period in the contract, clearly and in advance.
Do you maintain solutions you did not build?
It is possible, after a short review of the existing solution.
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Let us talk about: AI solution maintenance
Tell us what you need. We will come back with a concrete proposal and estimate before we build anything.